If you have a query not covered here, please contact us.
DO WE HAVE EXCLUSIVE USE OF YOUR HOUSE?
Yes, you have exclusive use of the entire property. Staff will service The Shack and The Studio once weekly and the Pool as required. Local Management is only 10 minutes away.
THE SHACK ? THE STUDIO ?
The accommodation consists of two Post & Beam buildings affectionately known as The Shack and The Studio. Both have Queen size beds and double sofa beds. Both sleep up to 4 guests. Both have bathrooms (the Studio even has a small bathtub with Ocean and Mountain views). You decide who sleeps where.
WHAT FACILITIES DO YOU HAVE?
Full Kitchen with Fridge/Freezer, BBQ in The Shack. A small Galley with fridge in The Studio. Plunge Pool & Jet Spa.
Free WiFi, Foxtel Movies, Netflix, Optus Sport, Spotify and beautiful decks with amazing Views from all three levels.
CAN I CONTACT YOU IF THERE IS A PROBLEM WITH MY BOOKING?
All emails are answered promptly, however if you wish to talk to me, please do not hesitate to contact us by telephone at any time.
WILL I RECEIVE CONFIRMATION OF MY RESERVATION?
Yes, either directly from ourselves or, if you have reserved through one of our agents, from them.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
Secure payments can be made by Credit or Debit cards: Visa and Mastercard accepted.
DO I NEED TRANSPORT?
There is so much to see and explore in this beautiful location that it is really worth hiring a car. A two wheel drive car is all you need for local exploring. La Vista's paved concrete driveway looks steep at first but is easily accessible with a normal two wheel drive car.
DO YOU HAVE A SWIMMING POOL?
We have a sparkling plunge pool with an attached 3 seat Jet Spa.
HOW FAR IS THE BEACH?
My favourite beach is at the end of the road; less than 3 minutes by car. It's a lovely quiet sandy beach in a small cove. (every chance you'll have it to yourselves). Thorntons Beach, a long stretch of white sand, and Cafe are 20 minutes by car. Of course you could go a little further north to Cape Tribulation; 30 minutes by car.
HOW FAR IS THE NEAREST RESTAURANT ?
There are several places to eat nearby. Crocodylus, a favourite with the locals is just 500m towards the beach. The Cow Bay pub which is 750 metres back on the main road.
Floravilla, just before the pub, has great homemade ice cream.
Within 5 - 10 minutes you can drive to four more restaurants:
Daintree Wilderness Lodge.
Fan Palm Boardwalk Cafe.
Lynchaven.
Heritage Lodge.
WHERE CAN I BUY GROCERIES ?
You can buy essential items at the local shop, however, Woolworths in Mossman is the best place to stock up.
WHERE ARE THE KEYS TO THE PROPERTY?
We will meet and spend 10 minutes with our guests on request, between the hours of 2pm and 6pm.
If you arrive outside of these hours, keys are available in the key lockbox on site.
DO YOU HAVE A CANCELLATION POLICY?
Yes, since the property is rented exclusively, we do have a cancellation policy :
Please contact us at your earliest convenience. If we are able to book you at another time or we can book another guest then you will only be charged an administration fee. Please check our Rental Terms & Conditions Policy for details.